Independent Team Culture Review

Something's not right in your team, but you're not sure what?

You may have a niggling feeling, or you may be seeing the signs:

More complaints from patients, residents or families
Staff raising concerns, or tension between colleagues
Rising absenteeism or sick leave
Presenteeism: people at work but not fully able to function
Higher staff turnover, or difficulty keeping good people
Friction, conflict or cliques within the team
People going quiet in meetings, or reluctant to speak up
More mistakes or near misses

Is it the start of a serious problem, or something that can be easily fixed? From the inside, it's hard to tell. A review helps you find out, and act early.

Why independent?

People speak more freely to someone outside the organisation. When staff feel heard, you hear what's really going on. As a former nurse and midwife, lawyer, medico-legal adviser and health practitioner regulator, I understand the pressures of health and aged care workplaces.

Who it's for

Leaders of private health and aged care providers who sense a problem in a team but can't pin down the cause. Not sure if you need a review? Let's talk. Sometimes a conversation is all it takes.

A confidential conversation

We start with a confidential conversation about your team and your concerns. It's a chance to describe what you're seeing, even if it's just a niggling feeling, and to agree the scope of the review.

Team conversations

One-to-one conversations with 10 to 15 team members that are open, candid and safe. People speak more freely to an independent listener, so you hear what's really going on.

Report and debrief

A short report on what's working, what's getting in the way, and any potential psychosocial hazards worth looking at further, followed by a debrief with practical, prioritised next steps.